Processing provides fast, efficient processing of customer
sales orders. Answers Order Processing is very fast
making it ideal for counter point of sale or phone order entry.
Customer invoice history, open quotes can be accessed from the sales
order. Items can be retrieved from vendor catalog files
directly into the sales order with current cost information.
Customer quotes can be faxed or emailed with attached product
brochures. Invoices can be printed or emailed or faxed to your
Answers includes a real time web order entry program that can be
inserted into your web page. If you host your web page, your
customers can enter sales orders into your system with their pricing
and current item availability. These orders can be reviewed by
your personnel before final processing if desired.
Orders are priced automatically according to flexible discounting
policies. Answers calculates and accumulates sales tax for
different tax jurisdictions.
Credit card orders can be processed from each pc without entering
the information in separate credit card machine.
Orders can be picked in a real time RF bar code terminal to
insure accurate order picking.
Answers interfaces with UPS's Worldship system to provide instant
tracking of customer shipments from the custome
EDI orders can be read into Answers. Quotations can be
prepared quickly and faxed or emailed without leaving Answers.
After customer acceptance of quotes, the quote can be turned into an
order without reentry.
Contract pricing and tracking make it easy to process large
blanket contract orders. Customers can even use their own part
numbers when ordering from you and Answers will cross reference your
part number. Orders can be entered quickly and with minimal
effort. Item notes, related items and invoice history are
shown during order entry.
- Quotations can be
faxed or emailed from the computer and tracked on
reports for follow up. They are transformed
automatically into an order when accepted by the
- Orders or quotes can be entered on an outside salesman's
laptop equipped with a wireless broadband card. A salesman
can enter a quote in the customer's office and email it
instantly to the customer's computer across the desk.
- UPS's Worldship
system obtains customer shipping information from
Answers and sends back to Answers the shipping charges
and tracking numbers for each order.
- A salesman's work center is provided for each salesman
showing open orders, back orders, open quotes, invoice history,
customer buying pattern analysis, customer ranking, individual
salesman sales analysis graphs and contact management
- A customer can have several scheduled shipment dates for an
order and Answers will automatically process each shipment and
order the products if necessary when they are needed.
- Credit card orders can be processed directly from the order
- EDI flat files can
be automatically read into the system without manual
- Kits (consisting
of several stock items) are exploded on customer picking
tickets for delivery. Invoices show the kit description
and price but not the detail. Kits can be modified
online during order entry offering tremendous
- Customer or
competitor's stock numbers can be entered directly or
through EDI and your stock number will be retrieved.
Both numbers will be printed on the invoice.
- Serial numbers are
printed for selected items and then tracked for
historical purposes. Serial number information is
available on reports and screen displays.
- A complete invoice
history can be displayed for work performed by a service
department. The history shows all invoices for repairs
to a particular serial number.
- Sales tax for
several jurisdictions is calculated and accumulated.
Different tax rates can be charged for the same item
based on the customer.
- Customer number,
ship-to, sales history and item searches can be
performed during sales order entry.
- Backorder pick
tickets can be automatically printed when stock is
- Customer invoice
history can be displayed during order entry and selected
items can be inserted into the current order
- Invoices and pick
tickets can be printed immediately upon entry of the
- Blanket contract
pricing and tracking is performed automatically by
- A customer can place orders on your web page and they can be
processed without reentry.
- Tight credit
control with credit manager approval is available.