Keeping your accounts receivable at the lowest possible level is
vital in today's competitive business environment. Reducing
the time spent in collecting past due accounts will enable your
credit department to make more contacts and improve cash
Answers provides you with the information needed to collect
accounts quickly and efficiently. Detailed customer credit
information is available on demand through dramatic screen displays
and comprehensive management reports.
Up to 99 lines of notes can be displayed on a customer account
providing valuable information on previous conversations with the
The status of current open orders is displayed in detail to
answer customer inquiries. Detailed customer invoice
information can be displayed instantly. Copies of old
invoices can be printed, faxed or emailed on demand to the customer
directly from the computer.
Dramatic color graphs of customer sales information can be
displayed instantly. Customer statements show detailed aging of
individual unpaid invoices. Answers even ranks your customer
accounts by sales and gross margin performance so you can see at a
glance how well your relationship with each customer is proceeding.
UPS tracking numbers are shown on customer invoice
history displays. The tracking number can be used
to track the customer's package on the UPS web site with
the click of a mouse directly from Answers.
Up to 99 lines of conversation notes can be stored for each customer account.
Customer order status is available immediately.
Purchase order information concerning special customer
orders is available to answer your customer's questions.
A turnaround document requesting revised shipping dates
for customer special orders can be automatically faxed
to your vendor from the customer order status inquiry.
Customer sales and gross margin analysis for 24 months
can be displayed. Answers will automatically graph
this information into colorful 3-D graphs for your
Answers allows future dating on selected invoices for
Customer accounts are ranked on a scale of one to five
by sales and gross margin. The rank is available
on a screen inquiry or report.
Customer reminder information along with past sales
activities can be displayed while a salesperson talks
with a customer on the phone. A reminder report by
salesperson can be printed by date range helping your
sales people manage their sales activities. Credit
managers can also use the reminders to assist in
collection follow-up and they will be kept separate from
salesman reminder information.
Detailed customer aging reports are available on demand
by customer, salesperson or business type. Account
aging information can also be seen on a screen display.
A "Hot List" report points out problem accounts based on
your own aging and balance criteria.